**Terms and Conditions for Fix Cleaning Services**
Welcome to Fix Cleaning Services! These Terms and Conditions outline the rules and guidelines for using our services. By booking a cleaning service with Fix Cleaning Services, you agree to comply with and be bound by these terms. Please read them carefully before proceeding.
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### **1. Service Agreement**
1.1. By booking a service with Fix Cleaning Services, you enter into a binding agreement with us for the provision of cleaning services as described in your booking.
1.2. All services are subject to availability and will be confirmed upon receipt of your booking request.
1.3. We reserve the right to refuse or cancel any booking at our discretion.
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### **2. Booking and Payment**
2.1. **Booking Confirmation**: A booking is considered confirmed once you receive a confirmation email or notification from Fix Cleaning Services.
2.2. **Payment Terms**: Payment is due at the time of booking unless otherwise agreed upon. We accept [Insert Payment Methods].
2.3. **Pricing**: Our prices are based on the type and scope of services requested. Any additional services or special requests may incur extra charges.
2.4. **Cancellation Policy**: Please refer to our Cancellation Policy for details on canceling or rescheduling appointments.
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### **3. Client Responsibilities**
3.1. **Access**: You are responsible for ensuring our team has access to the property at the scheduled time. If access is not provided, a no-show fee may apply.
3.2. **Safety**: Please inform us of any potential hazards (e.g., broken equipment, pets, or fragile items) that may affect our team’s ability to perform the service safely.
3.3. **Valuables**: Fix Cleaning Services is not responsible for damage to or loss of valuables, including cash, jewelry, or sentimental items. Please secure such items before our team arrives.
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### **4. Service Limitations**
4.1. **Scope of Work**: Our services are limited to the tasks agreed upon during the booking process. Any additional requests must be communicated in advance and may incur extra charges.
4.2. **Condition of Property**: If the property is in an excessively dirty or hazardous condition, additional fees may apply, or we may refuse to perform the service.
4.3. **Supplies and Equipment**: Unless otherwise agreed, clients are responsible for providing cleaning supplies and equipment. If we provide supplies, additional charges may apply.
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### **5. Satisfaction Guarantee**
5.1. If you are unsatisfied with our service, please notify us within **24 hours** of service completion. We will either re-clean the area of concern or issue a refund, depending on the situation.
5.2. Refunds are subject to our Refund Policy and will be processed within 5-7 business days of approval.
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### **6. Liability**
6.1. **Damage Claims**: While we take utmost care during our services, Fix Cleaning Services is not liable for damage caused by pre-existing conditions, improper installation of items, or normal wear and tear.
6.2. **Insurance**: We carry liability insurance to cover accidental damage caused by our team during the service. Claims must be reported within 24 hours of service completion.
6.3. **Indemnification**: You agree to indemnify and hold Fix Cleaning Services harmless from any claims, damages, or losses arising from your negligence or failure to comply with these terms.
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### **7. Cancellation and Rescheduling**
7.1. **Cancellation Policy**: Cancellations must be made at least **24 hours** before the scheduled appointment to avoid fees. Late cancellations and no-shows may incur charges as outlined in our Cancellation Policy.
7.2. **Rescheduling**: Rescheduling requests must be made at least 24 hours in advance and are subject to availability.
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### **8. Recurring Services**
8.1. **Subscription Plans**: Clients with recurring service plans must provide at least **7 days’ notice** to cancel or modify their plan.
8.2. **Billing**: Recurring services are billed in advance, and payments are non-refundable if canceled after the notice period.
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### **9. Privacy Policy**
9.1. **Data Collection**: We collect personal information (e.g., name, address, payment details) to provide and improve our services.
9.2. **Data Usage**: Your information will not be shared with third parties except as required to fulfill our services or comply with legal obligations.
9.3. **Security**: We implement industry-standard measures to protect your data, but we cannot guarantee absolute security.
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### **10. Changes to Terms and Conditions**
10.1. Fix Cleaning Services reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
10.2. Continued use of our services after changes are made constitutes your acceptance of the revised terms.
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### **11. Governing Law**
11.1. These Terms and Conditions are governed by the laws of [Insert Jurisdiction]. Any disputes arising from these terms will be resolved in the courts of [Insert Jurisdiction].
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### **12. Contact Us**
If you have any questions or concerns about these Terms and Conditions, please contact us:
- **Phone**: [Insert Phone Number]
- **Email**: [Insert Email Address]
- **Website**: [https://fixcleaningservices.com/](https://fixcleaningservices.com/)
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By using Fix Cleaning Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Fix Cleaning Services – we look forward to serving you!
